iDeal link | Payment issues with Mollie

Why isn't Mollie paying me?

Your customer paid your invoice using the IDeal link you set up using your Mollie link, but you're not receiving payment through Mollie, what could be going on here?
In this case there is usually 1 of 2 things going on:

1. You don't have a business account and used a private account to create a Mollie account.
2. Mollie still needs some information from you to complete your account registration.

In both cases you have to contact Mollie yourself, as we don't have any insight in their customer database (that's not GPDR approved, you see ;-p)