Help > The Bookie Online > Income > Payment invoice

How do I reclaim the VAT on an invoice that has not been paid?

As an entrepreneur, you pay the VAT (on your invoices) directly to the Tax Authorities in the relevant quarter. The invoice date on the invoice you have sent is leading and not the payment date.

Does your customer not or only partially pay the invoice, for example in the event of a bankruptcy? Then your claim is (partially) irrecoverable. You have not received the VAT that you paid yourself with the VAT return. In that case you can reclaim this VAT. Your Bookies do that for you. Read below how that works.

When and how to request a refund?

As soon as it is certain that your claim is (partially) irrecoverable, send us an e-mail with the invoice number concerned. We can then reclaim the VAT for you. This is in any case the case no later than 1 year after the expiry of the final payment date. We process the amount of the refund in the tax return for the period in which the bad debt arose or the 1-year period expired. Still received payment after VAT refund

Does your customer still pay (in part)?

Then of course we have to straighten that out. You can mail your Bookies with the same invoice number telling them what happened. In that case, we will declare the VAT due on the part you received in the tax return period in which you receive the payment.

by Mari Last update: 12 May, 2023